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VNA of Greater St. Louis launches leading telehealth platform to help in caring for hospice patients

Updated: Jun 4, 2020

Telehealth systems have long been a part of the medical landscape, and in the current global health crisis, such technology is in need more than ever. Most care providers are adapting as quickly as possible.


The Visiting Nurse Association of Greater St. Louis (VNA) adopted a leading telehealth program called TapCloud at the beginning of March. As a small, nonprofit care provider, the VNA can leverage the program to maintain and even expand its service capacity to patients and families in need of essential care services like hospice and advanced illness management (AIM) despite current logistical challenges.


Designed on an easily navigable platform, TapCloud is a HIPAA-secured application that allows for remote patient management for clinical staff, and simplified, customizable care plans for patients - all from the convenience of a computer, tablet or mobile device. Upon development, TapCloud was first used to bring care to patients with chronic disease in the rural Carolinas. Since then, it has evolved to become a widely used tool across various medical fields.


"VNA recognized the importance of having this platform," President and CEO Nesa Joseph, MHA, Ed. D, says. " We are proud to be able to use this program in caring for our hospice patients and those who are homebound in our advanced illness management program. We can give comfort, knowledge, and peace of mind to patients and their families through this virtual technology."