VISITING NURSE ASSOCIATION OF GREATER ST. LOUIS

NOTICE OF NON-DISCRIMINATION & ACCESSIBILITY REQUIREMENTS 

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Non-Discrimination Statement: Discrimination is Against the Law

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Visiting Nurse Association of Greater St. Louis (VA) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, age, sex, religion, sexual orientation, gender identification, national origin, socioeconomic status,  political beliefs or disability. VNA does not exclude people or treat them differently because of race, color, age, sex, religion, sexual orientation, gender identification, national origin, socioeconomic status, political beliefs or disability.

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VNA: Provides free aids and services to people with disabilities to communicate effectively with us, such as: 

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• Qualified sign language interpreters 

• Written information in other formats (large print, accessible electronic formats, etc.

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Provides free language services to people who primary language is not English, such as: 

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• Qualified Interpreter

• Information written in other languages 

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If you need these services, call 314-918-7171 and contact: 

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Carol Emmerich, RN, Director of Hospice Care & Private Duty Services

Amy Michaelson, Administrator, Advanced Illness Management 

Tonya Stacy, Director of Vaccination and Wellness Services 

Tonya Stacy, Director of Visit-A-Bit Program

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If you believe the VNA has failed to provide these services or discriminated in another way on the basis of race, color, age, sex, religion, sexual orientation, gender identification, national origin, socioeconomic status,  political beliefs or disability, you can file a complaint with: 

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Tonya Stacy, Chief Operating Officer

Visiting Nurse Association of Greater St. Louis 

2029 Woodland Parkway 

Suite 105 

Maryland Heights, MO   63146

Phone: 314-918-7171 ext. 1257

Fax: 314-513-9950 

Email: tstacy@vnastl.org

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You can file a complaint in person, mail, fax, or email. 

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You can also file a civil rights complaint with the US Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at: 

https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf

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US Department of Health and Human Services 

200 Independence Avenue, SW

Room 509F, HHH Building 

Washington, DC 20201 

Phone: 1-800-368-1019

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Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

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English: If you speak a Non-English language, language assistance services, free of charge, are available to you. Call 314-918-7171. (Relay Missouri: 711 TTY: 1-800-735-2966).

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Spanish: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 314-918-7171. (Relay Missouri: 711 TTY: 1-800-735-2966).

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Chinese: 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 314-918-7171. (Relay Missouri: 711 TTY: 1-800-735-2966).

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Vietnamese: CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 314-918-7171. (Relay Missouri: 711 TTY: 1-800-735-2966).

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Serbo-Croatian: OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno. Nazovite 314-918-7171 (TTY- Telefon za osobe sa oštećenim govorom ili sluhom: 1-800-735-2966 Relay Missouri: 711).

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German: ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 314-918-7171 (Relay Missouri: 711 TTY: 1-800-735-2966).

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ةظوحلم: اذإتنكثدحتتركذااللغة،نإفتامدخةدعاسملاةیوغللارفاوتتكلناجم ب. لصتامقرب7171-918-314)مقر:Arabic فتاھ مصلا مكبلاو:1-2966-735-800 711 :Missouri Relay

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Korean:주의: 한국어를사용하시는경우,언어지원서비스를무료로이용하실수있습니다. 314-918-7171 (Relay Missouri: 711 TTY: 1-800-735-2966) 번으로 전화해 주십시오.

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Russian: ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 314-918-7171 (телетайп: 1-800-735-2966 Relay Missouri: 711).

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French: ATTENTION: Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 314-918-7171 (ATS: 1-800-735-2966 Relay Missouri: 711).

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Tagalog: PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 314-918-7171 (TTY: 1-800-735-2966 Relay Missouri: 711).

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Pennsylvania Dutch: Wann du [Deitsch (Pennsylvania German / Dutch)] schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call 314-918-7171 (TTY: 1-800-735-2966 Relay Missouri: 711).

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شمابرایرای گانب صورتزبانیت سھی تک نید،میگ فتگوفارسیزبانبھاگر:توجھ:)Persian(Farsi .ب گ یری د ت ماس ب ا .ب ا شد می ف راھم ).)711 :TTY: 1-800-735-2966 Relay Missouri( 314-918-7171 

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Cushite: XIYYEEFFANNAA: Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan ala, ni argama. Bilbilaa 314-918-7171 (TTY: 1-800-735-2966 Relay Missouri: 711).

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Portuguese: ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 314-918-7171 (TTY: 1-800-735-2966 Relay Missouri: 711).

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Amharic: ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 314-918-7171 (መስማት ለተሳናቸው: 1-800-735-2966 Relay Missouri: 711). 

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